Mincul Eliminates Advance Reservations for Machu Picchu to Stop Ticket Hoarding and Illegal Reselling

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LIMA, PERU — The Minister of Culture, Alberto Beingolea Delgado, announced regulatory changes to the access rules for the llaqta of Machu Picchu aimed at eradicating virtual ticket hoarding and combating illegal reselling networks. The reform permanently eliminates the three-hour advance reservation window, introducing a direct purchase mechanism requiring confirmed payment within a 15-minute time limit.

The head of the sector denounced that the previous system allowed bad actors to systematically block the ticket inventory, creating a false scarcity on the official digital platform Tu Boleto and leaving tickets unavailable through the end of the year even though actual visitor flows had not reached maximum capacity.

Technical Implementation: Resolutions, Timelines, and Trial Phase

The intersectoral restructuring plan, developed jointly with the Ministry of Foreign Trade and Tourism (Mincetur), will proceed according to the following regulatory procedures and timelines:

  • System Adaptation (10 days): Following the approval of two ministerial resolutions modifying the regulations, a ten-day period was set to adapt the algorithms of the Tu Boleto platform.
  • Trial Phase (30 days): Once the technical updates are live, a 30-day trial period (“marcha blanca”) will begin to evaluate system performance, resolve potential operational issues, and ensure seamless direct purchasing.
  • Formal Operations: Authorities confirmed that legitimate travel agencies and tour operators can continue operating under the same transparent conditions as individual users by submitting visitor details and completing immediate payments.

Continuation of In-Person Ticket Sales in Aguas Calientes

The Ministry of Culture clarified that the new digital platform regulations will not affect the in-person purchasing setup in the district of Machupicchu Pueblo:

  • In-Person Quota Maintained: The daily sale of 1,000 in-person tickets at the Cultural Center in Aguas Calientes remains unchanged for visitors entering on the same day or planning their visit for the following day.

By eliminating speculative reservations, the Executive branch aims to restore equitable access for domestic and international tourists by returning unpaid tickets to the global inventory instantly.

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